LR
Lynne R
1 reviews | Active since Oct 2020
14 Apr 2023, 09:21
Poor / no service as usual
Been standing in front of Standard Bank Smithfield branch for 20min. Accoding to the notice on the door they open at 09:00. Apparently NOT! It is 09:20 and still no sign of anyone. Just wondering who will reimburse me for my time!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
14 Apr 2023, 09:28Dear Lynne
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply14 Apr 2023, 09:28
Official
Dear Lynne
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
LR
Lynne R's updateReviewer Update
14 Apr 2023, 09:42Well it is now 40min and the bank is still not open! According to the lady they working with cash!! It is a bank that is what they suppose to do, after all it is a bank!
LR
Lynne R's update14 Apr 2023, 09:42
Reviewer Update
Well it is now 40min and the bank is still not open! According to the lady they working with cash!! It is a bank that is what they suppose to do, after all it is a bank!
Standard Bank's replyOfficial
14 Apr 2023, 09:54Hello Lynne
Thank you for getting back to us, we have escalated this to the Smithfield Management team.
We are awaiting feedback, our team will be in touch with you.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for getting back to us, we have escalated this to the Smithfield Management team.
We are awaiting feedback, our team will be in touch with you.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply14 Apr 2023, 09:54
Official
Hello Lynne
Thank you for getting back to us, we have escalated this to the Smithfield Management team.
We are awaiting feedback, our team will be in touch with you.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for getting back to us, we have escalated this to the Smithfield Management team.
We are awaiting feedback, our team will be in touch with you.
Kindest regards, Standard Bank Hello Peter Team ***