CR
Claire R

1 reviews | Active since Apr 2015

08 Apr 2015, 16:23

Poor (no) service

I have tried for 8 days to get my payment limit increased. Standard Bank have been unable to do this. I have tried emailing, phoning but no joy. I cannot believe I have to go to these limits to get access to my own money. Terrible, terrible service from a bank I have always supported.

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Replies (1)
Standard Bank
Standard Bank's reply13 Apr 2015, 06:54
Official
Hello ClaireRademeyer,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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