Poor investigation of ***** case

Standard bank security features on the banking app are severely lacking. 7 *****ulent transactions totaling R28,000 for Voucher One vouchers were made on my apparently very secure banking app! I received no messages saying the transactions were taking place. Standard Bank deny any responsibility saying the *****sters had my cell number! If someone is using my account I want to know at all times. As for the vouchers, someone or something at Standard Bank even gave the transactions false reference numbers so they couldn't be traced! Standard Bank you need to investigate this a bit more and I would like my money back.