Poor Internet Payment Ability

I need to pay an amount to SARS for Estate Duty. Load the payment on SARS e-filing, using My Bills of Standard Bank as the payment options. Payment reference number was created and everything is fine.<br> <br> However - after spending more than two hours on the line with the Call Centre of Standard Bank it was impossible to authorise the payment on Standard Bank's website.<br> <br> Staff at the Call Centre do not know what estate duty is and it is depressing to realised that your bank internet banking systems is not on par with other banking institutions.<br> <br> Total time to TRY and make a payment with My Bills to SARS was 4 hours. <br> <br> Definitely enough reason to MOVE.