RS
Rina S
1 reviews | Active since Jul 2013
06 Oct 2025, 15:14
Poor information and services given Not answering calls!
I am done with you Standard bank! Useless phone system. Been waiting Friday and today after many calls for assistance. Used up all my minutes on my phone that was supposed to be for phoning clients. Been at the Bank and was not helped or giving proper advice. Changed to a pensioner account that is charging me more for every transaction. Does your people even ever worry about giving correct information?
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Standard Bank's replyOfficial
06 Oct 2025, 15:17Good day Rina,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply06 Oct 2025, 15:17
Official
Good day Rina,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***