TM
Thomas M

1 reviews | Active since Apr 2026

05 Apr 2026, 22:45

Poor Homeloan service.

I'm giving half a star to Standard Bank homeloan department ans their so called private bankers. They made me wait after a requested a Homeloan rate review, after 2 weeks they just said what i have its the best they can do. This is after 25 months with all my accounts with them and an excellent credit record with increased affordability.

Run if you can...

0
Replies (1)
Standard Bank
Standard Bank's reply06 Apr 2026, 08:02
Official
Dear Thomas

We’re truly sorry that your experience has not met the level of service we aim to provide. 

We understand your frustration and appreciate your patience. 

Please rest assured that your matter is now in the right hands, and our team will be reaching out to you to assist further

Kind regards 
Standard Bank Hello Peter
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