MM
Mavis M

1 reviews | Active since Oct 2020

22 Oct 2020, 11:05

Poor home loan Standard bank

My conveyancer has requested cancelation figures & copy of deed of sale from standard banks lawyers Velile & Tinto.

Its been over 7 days now waiting for the requested information, yet we are still being told to wait.

Poor service and poor home loan product from Standard bank

0
Replies (2)
Standard Bank
Standard Bank's reply22 Oct 2020, 17:01
Official
Good day Mavis,
Thank you for posting your comments. 
Your matter was escalated accordingly.  We will revert to you as soon as possible. 
We apologize for the inconvenience and undue frustration, this has caused. 
Kind regards
Complaints Resolution Centre 
Standard Bank
Standard Bank's reply26 Oct 2020, 11:55
Official
Good day Mavis,

Thank you for posting.

Please be advised that your matter is currently in progress, feedback will be sent to you via email.

Kind regards,
Complaints resolution centre.