MK
Molly K

1 reviews | Active since Jun 2019

28 Aug 2019, 08:11

Poor firewall

How do i trust you with my money and yet you allow debit orders without my consent or any notifications prior it being requested! Every single month i need to be reversing unauthorized debit orders and ruining my credit record! This month its ASB PREMIUM, some months it's some nonsense SAGE debit order. You have such a WEAK FIREWALL

0
Replies (1)
Standard Bank
Standard Bank's reply29 Aug 2019, 05:34
Official
 Hello Molly,  
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards  Sheriline Martin Complaint Resolution Centre
 *** *** (fax)
 ***