Poor feedback and reluctance to assist

i initially lodged an investigation regarding the breech of confidentiality of my accounts in Novemeber 2014. I was informed at first that there was none but on the 8 December I was informed that the individual accessed my business accounts. Six months later i was informed that the individual actually accessed my personal accounts. <br> I was also informed by a staff member in front of other people in the Gezina branch that the individual was innocent and she could not do another investigation as it was not allowed.<br> I was informed by the forensic division in June that they are taking the necessary disciplinary actions and the individual is guilty of accessing my personal accounts, and they cannot find any information regarding the acceding of my personal accounts. I requested a letter with information on two occasions and I was eventually given one. I was then informed after another email that they could not give me details. <br> I called from the SAP and was informed that I could only get information with a form 205. SAP refuses to issue one for me to pursue a case without the relevant information. I do believe this substandard investigation has great criteria to go to the media.