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Teresa T
1 reviews | Active since Apr 2015
08 Apr 2015, 15:27
Poor feedback
I app**** for an overdraft and despite numerous applications and conversations with individuals at the call centre and many hours spent in the branch received no feedback and today was told that there is not record of any of this. Despite numerous employees promising to get back to me.<br> <br> This poor feedback and response is unacceptable.
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Standard Bank's replyOfficial
10 Apr 2015, 09:22Hello Kramer,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Standard Bank's reply10 Apr 2015, 09:22
Official
Hello Kramer,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,