1 reviews | Active since Jul 2017
Poor effort to assist with urgent matter.
<p>I have a loan being deducted from my FNB account by Standard Bank that I never ever received. This was about two years ago. I've tried calling your support line which was unanswered for 15minutes. I tried contacting you via Twitter using direct messages., I received a few replies and then... nothing. <br /><br />This is terribly urgent as your taking money from me for something I never received. If you could care enough to contact me so we can correct the issue that would be great. <br /><br /><br /></p>
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
Hello Zeenath, thanks for the response. I have not received your email yet.
Hello Zeenath, thanks for the response. I have not received your email yet.
Thank you for getting back to me. This issue has been resolved and I was kept up to date during the entire process.
Thank you for getting back to me. This issue has been resolved and I was kept up to date during the entire process.