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FARIEDA A

1 reviews | Active since Jun 2017

01 Feb 2023, 11:19

Poor disgusting Service

The worst service one could ever experience have been a loyal customer for more then 30years. Having to be sent from one department to the next and not even being helped on my request , being promised to be called back by a manager by the name of Kagiso Tlabakwe never called back to date disgusting service.

0
Replies (5)
Standard Bank
Standard Bank's reply01 Feb 2023, 11:25
Official
Hi Farieda

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team*** 
FA
FARIEDA A's update02 Feb 2023, 08:25
Reviewer Update
A new day still no results from you guys, never new standard bank can be this bad at service will definitely be moving my business elsewhere. GOSH WORST BANK!!!!!
Standard Bank
Standard Bank's reply02 Feb 2023, 08:45
Official
Hi Farieda

We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team*** 
FA
FARIEDA A's update02 Feb 2023, 09:15
Reviewer Update
So you keep saying but yet it's not coming to an end I need this resolved today!
Standard Bank
Standard Bank's reply02 Feb 2023, 10:05
Official
Hi Farieda

Please note that we will get back to you today.

Kindest regards, Standard Bank Hello Peter Team***