AP
Avesh P

1 reviews | Active since Mar 2024

09 Jul 2024, 08:45

Poor & Disgusted

Standard bank credit card is a ****. I withdrew R2000 cash from my credit card as an emergency 12 month ago. I am being billed a R1200 every month up until the full credit card is paid up. They call this a service fee. 12 month later R12k is have paid for no reason. Being a private banker at Standard bank helps nothing as there is no support from Thato who is my personal banker for any of issues.

0
Replies (3)
Standard Bank
Standard Bank's reply09 Jul 2024, 08:47
Official
Good day Avesh

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 
We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards
Standard Bank Hello Peter Team 
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AP
Avesh P's update09 Jul 2024, 08:48
Reviewer Update
I await your feedback.
Standard Bank
Standard Bank's reply09 Jul 2024, 09:37
Official
Good day Avesh

The matter is being treated as a priority and our team is ensuring that it is resolved timeously . 

We will revert with feedback as soon as possible . 

We appreciate your patience. 

Kindest regards
Standard Bank Hello Peter Team 
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