1 reviews | Active since Oct 2016

29 Jul 2018, 17:03

Poor delivery time

There's nothing instant about Standard Bank's instant money transfer as the sms with the voucher number takes hours to be delivered. Very disappointing...

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Replies (2)
Standard Bank
Standard Bank's reply31 Jul 2018, 10:15
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply31 Jul 2018, 12:55
Official


Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today.

We appreciate your support and loyalty.

Kind regards

Complaint Resolution Centre

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