Poor cybersecurity.

A very much unhappy consumer It seems as if Standard Bank cybersecurity is really bad. My account got hacked. I immediately called the bank to stop my account, which they did. I was told the case will be solved in 07 days. After 7 days i called to follow up and i was told that my money will be returned to my account within 24 hours but that did not happen. I called to follow up again after 24 hours and nobody is giving me answers. Their word about me getting my money back was just a green lie. I was told my case was escalated to the managers and they will call me back. Even today after lot of days, nobody called me back and i didn’t receive my money back. When you call, you are put on hold for more than 20 minutes. Very terrible service at Standard Bank. I have been banking with them since varsity days but after all this experience I’d rather look for another bank. Your money is not safe at Standard Bank