MM
Mboni M
1 reviews | Active since Sept 2021
26 Aug 2022, 11:48
Poor customer/client service
This been with this bank for 15 years all they know is to call you when account is arrear fr 3 days only their bank charges are insane. Before covid I'd send them just one email and they'd respond immediately, I sent 3 emails to ask them to contact me I want to close the account because I can't afford my business is not performing to date they haven't contacted me 😔
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Standard Bank's replyOfficial
26 Aug 2022, 12:00Dear Mboni,
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply26 Aug 2022, 12:00
Official
Dear Mboni,
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team***