POOR CUSTOMER SUPPORT STANDARD BANK!!!!

Item: Standard Bank
Rating: 1
Author: derek K

My APP no longer allows me to purchase lotto tickets. I emailed standard bank APP support, and they have not rep**** to me??? This, is unacceptable customer service!!!

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

14 Oct 2023, 08:15

Dear Derek

This is not the level of service we strive for.

We understand your frustration and are here to help.

We can assure you that your matter is now in the right hands.

Our team will be in touch.

Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply14 Oct 2023, 08:15

Official

Standard Bank's replyOfficial

17 Oct 2023, 16:28

Dear Derek

Our team tried calling you to no avail.

Please review the email we have sent and respond accordingly.

Looking forward to your response.

Thank you

Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply17 Oct 2023, 16:28

Official