MM
Moshala M
1 reviews | Active since Jul 2019
30 May 2024, 08:26
Poor customer services
Poor customer service. My phone that has the app is broken, now I downloaded it to another phone, I'm unable to log in cause it needs a pin that I don't know it. Forgetten password it needs an atm pin like really? So disappointing. Ussd it needs atm pin
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Standard Bank's replyOfficial
30 May 2024, 08:38Hi Moshala
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply30 May 2024, 08:38
Official
Hi Moshala
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team