GP
Grant P
1 reviews | Active since Nov 2012
05 Nov 2022, 10:30
Poor customer service Standard Bank
Poor service. Arrived at the branch to collect a credit card. A big queue of people. Few staff serving. Waiting almost an hour for service and about 10 people in front of me for what looks like a single customer service person. Tried getting the card delivered to my home address previously which was a mess. Surely Standard Bank could put more people at customer service for a busy period
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Standard Bank's replyOfficial
05 Nov 2022, 10:35Hi Grant
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply05 Nov 2022, 10:35
Official
Hi Grant
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team