cP
collin P
1 reviews | Active since Mar 2016
07 Mar 2016, 13:18
POOR CUSTOMER SERVICE/ RESPONSE TIME PATHETHIC
Six weeks has passed and no conclusion to a refund. That's poor from a bank which claims to have top customer service. Fees supposed to be reversed 6 weeks ago. I was promised to get a call from the branch manager. Nothing has happened as promised. Should change there slogan to MOVING BACKWARD
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Standard Bank's replyOfficial
08 Mar 2016, 08:16Hello collin pillay,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply08 Mar 2016, 08:16
Official
Hello collin pillay,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***