ND
Nothando D

1 reviews | Active since Jan 2019

15 Jun 2020, 07:19

Poor Customer service on business account

I have been trying to close my business account for 4 months with Standard bank but in vain, instead they are continuing to bill us monthly charges for business that is not in operation, charges are escalating monthly nobody listens to my plear!!

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Replies (4)
Standard Bank
Standard Bank's reply15 Jun 2020, 08:24
Official
Dear Nothando

Thank you posting your comments. 

We looking into your matter and feedback will be provided shortly.

Kind regards

Complaint Resolution Centre
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 *** (fax)
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ND
Nothando D's update18 Jun 2020, 04:51
Reviewer Update
It's been over 4 months since I logged my original dispute on my business account, three days ago I was told that somebody will contact me, and I still waiting. Standard Bank does not have interest of Small Businesses, instead they are ****ing SMEs.
ND
Nothando D's update18 Jun 2020, 04:53
Reviewer Update
May somebody at Standard Bank help me PLEASE!!!!! I am begging you!!!!
Standard Bank
Standard Bank's reply31 Jul 2020, 12:22
Official
Dear Nothando

We have sent to an email requesting further details, and we have still not received a response from you.

The matter is closed.

Kind regards

Complaint Resolution Centre
 **********
 ********** (fax)
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