Poor customer service in Pinetown - yet again !

After eventually receiving a call from their customer complaints department of Standard Bank regarding my previous complaint with promises to rectify the issues, I went to the Pinetown branch this morning (28th April). I arrived at 09:10h to make a deposit. I was number 27 in the teller queue and there was one teller operating. As soon as a second teller started, the first teller disappeared. The inquiry queue had 17 people waiting. No floor supervisor was seen. After fifteen minutes in the teller queue with virtually no movement, I left and drove to the Pavilion shopping centre to the Standard branch there. What a pleasure! Within 2 minutes I had been served and was on my way home.<br> It seems that customer service at their Pinetown branch is of no concern to the branch management!