JS
Johann S
1 reviews | Active since Feb 2014
22 Jul 2020, 13:06
Poor customer service from Standard Bank
I've been struggling for 2 weeks now to make an inter account transfer and not getting any help from Standard Bank. Really bad communications from them - poor service. Email sent on 14/07/2020: Mobile Contact [<AD304097>]
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
22 Jul 2020, 15:12Dear Johanne
Thank you posting your comments.
Thank you posting your comments.
We looking into your matter and feedback will be provided shortly.
Kind regards
Kind regards
Complaint Resolution Centre
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Standard Bank's reply22 Jul 2020, 15:12
Official
Dear Johanne
Thank you posting your comments.
Thank you posting your comments.
We looking into your matter and feedback will be provided shortly.
Kind regards
Kind regards
Complaint Resolution Centre
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JS
Johann S's updateReviewer Update
27 Jul 2020, 07:24Well, no surprise but nothing done yet by Standard Bank. Worst customer service ever. Will be moving my account asap!!!!!
JS
Johann S's update27 Jul 2020, 07:24
Reviewer Update
Well, no surprise but nothing done yet by Standard Bank. Worst customer service ever. Will be moving my account asap!!!!!
JS
Johann S's updateReviewer Update
29 Jul 2020, 13:077 days since the complaint here on hellopeter and 15 days since my initial email to support team. They've now forwarded my complaint/request to the internet banking department yesterday. WOW thanks for nothing Standard Bank, it will probably now take another 15 days to get response from this department.
JS
Johann S's update29 Jul 2020, 13:07
Reviewer Update
7 days since the complaint here on hellopeter and 15 days since my initial email to support team. They've now forwarded my complaint/request to the internet banking department yesterday. WOW thanks for nothing Standard Bank, it will probably now take another 15 days to get response from this department.