MM
Matsobane M
1 reviews | Active since Jan 2019
05 Jun 2019, 18:29
Poor customer service from standard bank.
Good evening !! I wrote earlier on about standard bank not responding to my email regarding failure on their side to locate my funds from my forex broker ..and they promptly promised that a consultant will be in touch with me..even now nothing has happened just like they dont respond to my emails .. I'm done with this bank moving my savings and everything to a more user friendly and Progressive bank....I'm done!!!
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Standard Bank's replyOfficial
05 Jun 2019, 20:30 Hello Matsobane
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply05 Jun 2019, 20:30
Official
Hello Matsobane
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***