Poor Customer Service From Standard Bank
I am currently travelling and need to make a transfer so I have tried to change my OTP from SMS to email, I sent an email to ********** three days ago and still no response. The automated response says "Dear Valued Customer Thank you for your mail, one of our consultants will respond to you within 48 hours.'' which they have not. Very disappointed in the customer service from Standard Bank
Good Day
We apologize for the inconvenience and frustration caused in your experiencing.
We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you to help resolve your complaint.
We greatly appreciate your continued support.
Regards
Complaint Resolution Centre
Tell: ***
Fax: ***
Email: ***
Good Day
We apologize for the inconvenience and frustration caused in your experiencing.
We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you to help resolve your complaint.
We greatly appreciate your continued support.
Regards
Complaint Resolution Centre
Tell: ***
Fax: ***
Email: ***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***