1 reviews | Active since Feb 2017

28 Jul 2021, 11:25

Poor customer service

Its covid and business are closed down. you as a bank are unreasonable in terms of paid holiday. Everything closes down but you still expect people to pay. I was called a few times while i was not at work and my application was closed. What service is this. This is where ABSA is far ahead in terms of services.

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Replies (1)
Standard Bank
Standard Bank's reply29 Jul 2021, 00:05
Official
Hello 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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