VM
Victor M

1 reviews | Active since Sept 2022

21 Jan 2026, 23:10

Poor customer service/*********** employees

Standard bank as always, your such a dissapointment of a bank.. Today I have spend more than one and half hour on the phone with your *********** personnel passing me from one person to the other.. Tried to lodge a complaint, they are telling me of 4days..

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Replies (2)
Standard Bank
Standard Bank's reply22 Jan 2026, 00:41
Official
Good day Victor, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply23 Jan 2026, 13:19
Official
Good day Victor, 

We hope you are well. 

We made three attempts to reach you on your mobile and sadly could not get hold of you. 

We have sent an email so that you can reach out to us at your convenience. 

In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance. 

Kindest regards, 
Standard Bank Social Media Team