FM
F M

1 reviews | Active since Dec 2024

04 Apr 2025, 13:39

Poor customer service

Been here at Carlton centre for an hour and I am next in line but nothing is happening. The lady even went out and brought two people and squeeze them in front of me. This is unacceptable. No apologies none whatsoever.

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Replies (2)
Standard Bank
Standard Bank's reply04 Apr 2025, 13:55
Official
Good day 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply07 Apr 2025, 13:44
Official
Dear Gerald

Thank you for taking our call.

We would like to thank you for giving us the opportunity to address your matter. 

We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received. 

Kindly let us know should need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards
Standard Bank Hello Peter Team 
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