SM
Silvester M

1 reviews | Active since Feb 2012

16 Jun 2020, 12:07

Poor Customer Service

Please cotact me urgently regarding my VAF application as I have tried calling the VAF on several occasions and waited over 10 - 20 minutes each time. Also found that i needed ti be transfered over and over again. Highly disappointed and could potentially lose out on the sale of a good vehicle

0
Replies (1)
Standard Bank
Standard Bank's reply17 Jun 2020, 02:47
Official
Hello Silvester
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards  Complaint Resolution Centre
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