Poor Customer service continue

<p>So SBSA was quick to respond to my review, but it seems they now lost interest? I keep on sending emails to Ollo Letsoalo just to get.. no response. On 15.06.2016 SBSA debited my account with R 290.00 for processing the reversal, but to date I have not received any feedback on the status of my request or any refund in my account. I just received an sms on 20.06.2016 which states that the request is resolved.. nothining else, niks, nada! Great work SBSA!</p>