TM
Tabisa M
1 reviews | Active since Jun 2018
24 Jan 2023, 17:58
Poor customer service contact center
Waited on the line for about 45 min to get hold of a consultant to resolve my app query till my phone went off. Can someone call me I don't have another 30 airtime to waste on the line.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
25 Jan 2023, 07:42Dear Tabisa
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply25 Jan 2023, 07:42
Official
Dear Tabisa
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's replyOfficial
25 Jan 2023, 14:02Hello Tabisa
We made three attempts to reach you on your mobile and sadly could not get hold of you. We have sent an sms notification that contains confirmation that your matter is being attended to.
We'll make sure to get in touch with you again.
Kindest regards, Standard Bank Hello Peter Team ***
We made three attempts to reach you on your mobile and sadly could not get hold of you. We have sent an sms notification that contains confirmation that your matter is being attended to.
We'll make sure to get in touch with you again.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply25 Jan 2023, 14:02
Official
Hello Tabisa
We made three attempts to reach you on your mobile and sadly could not get hold of you. We have sent an sms notification that contains confirmation that your matter is being attended to.
We'll make sure to get in touch with you again.
Kindest regards, Standard Bank Hello Peter Team ***
We made three attempts to reach you on your mobile and sadly could not get hold of you. We have sent an sms notification that contains confirmation that your matter is being attended to.
We'll make sure to get in touch with you again.
Kindest regards, Standard Bank Hello Peter Team ***