MJ
Micheal J
1 reviews | Active since Mar 2019
11 Dec 2019, 22:43
Poor customer service
I app**** online for a credit card on the 11 november 2019 application was Pre approved I submitted documents as requested numerous times. Somebody phoned me days after to discuss quote and pre agreement,which i accepted. The gentleman asked me where must they send my card i said N1 City. Today is a month after. Still nou sucess.
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Standard Bank's replyOfficial
13 Dec 2019, 06:14 Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
Standard Bank's reply13 Dec 2019, 06:14
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********