MM
Mpho M

1 reviews | Active since Jul 2009

02 Aug 2018, 10:13

Poor Customer Service at the Standard Bank Funeral Department

For the whole of last week, i have been trying to get hold of the funeral department and no calls are answered. I need assistance with one issue, i am unable to get through. I even tried again today, no-one is working at the funeral department. What could be the issues? Why is there no-one working in the funeral department at Standard Bank?

0
Replies (2)
Standard Bank
Standard Bank's reply03 Aug 2018, 14:06
Official

Dear Mpho

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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*** (fax)
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MM
Mpho M's update06 Aug 2018, 13:21
Reviewer Update
Till today I am waiting for a call.