LG
Lucia G

1 reviews | Active since Jan 2016

31 Aug 2020, 01:29

Poor customer service

They are treating me like trash after banking with them for 20 years. I work outside the country & rely on buying for my kids online. Done in for past 2 years. Now past 2 months unable to make purchases, I contacted them but up to now no help, no feedback. Even their complains division ignored my emails. I want to change bank a.s.a.p. WORST CUSTOMER SERVICE EVER.

0
Replies (1)
Standard Bank
Standard Bank's reply31 Aug 2020, 03:08
Official
Dear Lucia

Thank you for posting your comments. 
Your matter was escalated accordingly. We will revert to you as soon as possible. 
Kind regards 
Complaint Resolution Centre 
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