POOR CUSTOMER SERVICE

<p>On the 23 August 2016 I had a appointment with my business account manager Thamana based at Standard bank Fourways Crossing branch to Apply for business Loan increase and Link my business loan credit revolve account to my Internet profile and to date after numerous calls and reference ********** 770 credit revolve account not available on profile. </p> <p>Business Manager does not speak the truth about trying to contact me as she says my phone is off and advises account cannot be linked,advised credit application rejected because I gave her a draft copy of financials. This is unacceptable because I know from my experience as an a ex business bank manager an approval can be obtained subject to final copy. I have contacted a friend who is an ex business manager at Standard bank who advised me as to the reason why my credit revolve account cannot be viewed is beacause the branch needs to remove/install (not sure which one) an autobank link status on my profile or account. I am very disappointed in the wayin which I am treated from my business bank manager and I would like thsese issues resolved asap and a new business manager appointed to look after my accounts. </p>