MN
Matthew N

1 reviews | Active since May 2015

02 Jul 2016, 10:16

Poor customer service

<p>My card was swallowed by the ATM in Woodmead woodlands office park i phoned standard bank immediately to report the matter and i was told everything will be sorted out now I can't get my card back because Judy the manager at Standard Bank Woodmead does not know what she is doing the SBV guys delivered the card </p>

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Replies (2)
Standard Bank
Standard Bank's reply04 Jul 2016, 07:47
Official

Good day Matthew

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply04 Jul 2016, 11:15
Official

Good day Matthew

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

********** (fax)

**********