KN
Katlego N
1 reviews | Active since Oct 2023
01 Jun 2025, 20:47
Poor customer service
This is the worst bank to deal with. I lost both my cheque cards end of last year. Even today i have not got any replacement card!!. The branch says i should order online, next morning when i check, the process is cancelled . I will be closing my account with this bank
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Replies (1)
Standard Bank's replyOfficial
02 Jun 2025, 07:41Dear Katlego
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Jun 2025, 07:41
Official
Dear Katlego
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***