Poor Customer Service

I wanted to pay off half of my credit card balance, the teller said I needed to complete a deposit slip, as she was rushing for her lunch break. I asked her if I could complete it there by teller as I did not want to stand in the queue again, she said I can't. I had go back and complete the deposit slip and went back to the queue again. My turn came, I was allocated a new teller, I gave him the deposit slip and I wanted to swipe my FNB bank card, he said they only accept cash. I told him I could not withdraw R10,000 from my bank account because it was over my daily limit. He said he cannot assist me if that's the case. I left the bank feeling VERY disappointed by their poor customer service.