Poor Customer Service

Standard Bank Bryanston.<br> Too frequently, this branch does not answer their calls. ***<br> Then calling the main STD Bank customer line ***, they too can not get through. (no answer from branch)<br> This forces me to go to the branch to collect change for my business, without knowing that they will have sufficient amounts, or be prepared to access the amount from their volt.<br> <br> Also, on 2 occasions, I have tried calling over 10 times(as is the usual case) then just going to the branch only to find that all the staff are sitting in the reception because systems are offline. Could have saved the trip if they had just answered the phone.<br> <br> Please hire a receptionist to take calls...<br> <br> FNB and NEDBANK in the same mall have far superior customer service.<br> <br> <br>