NM
Nthabiseng M
1 reviews | Active since Feb 2018
11 Jan 2020, 10:36
Poor customer service
Would Standard Bank South Africa explain to me what is the meaning of the system put in place at the branches.. What is the goal what are they trying to achieve because I got to the Chris Hani branch at 8:30 and at 10:30 I was still not attended to,so are we now camping at branches with the loadshedding and branches not having generators really being there so early and staying 2 hours without being helped is not on.. You are going to lose your clients I am certain about this
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Standard Bank's replyOfficial
12 Jan 2020, 02:03Hello Nthabiseng
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply12 Jan 2020, 02:03
Official
Hello Nthabiseng
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***