JH
Juliano H
1 reviews | Active since Jun 2021
05 Jul 2021, 08:54
Poor customer service
Totally unhappy with the poor customer service on standard bank call center ***. Not only do you have to wait more than 50 minutes for your call to be answered because once it's answered there is always an offline system. I wanted to update my policy but all this constant troubles make me wonder with regards to future claiming
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Standard Bank's replyOfficial
06 Jul 2021, 03:23Hello Juliano
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply06 Jul 2021, 03:23
Official
Hello Juliano
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
*** (fax)
***
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