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lebo S
1 reviews | Active since May 2014
20 Jul 2015, 11:36
POOR CUSTOMER SERVICE
I tried to deposit money into the ATM on the 11/07 and the cash got jammed and asked me to got to the nearest branch which I did at Southgate,<br> I was assisted and told a case had been logged The request number is ***<br> I was suppose to get feedback about this on the 17/07 but I still haven't heard anything and i need that money urgently,.<br> this is very bad customer service and I will be changing banks after this issue has been resolved.<br> <br> thanks
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Standard Bank's replyOfficial
20 Jul 2015, 13:22Hello Honeyboo2,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply20 Jul 2015, 13:22
Official
Hello Honeyboo2,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***