CC
CARLA C

1 reviews | Active since Jul 2019

12 Jul 2019, 09:55

POOR CUSTOMER SERVICE

Poor customer service at its best with this bank! I've been trying to changed beneficiary details on a policy I have with them for A YEAR NOW and still NO ONE has contact me to get this done! Shocking service doesn't even begin to describe the experience I've had with Standard Bank! #fumingclient

0
Replies (2)
Standard Bank
Standard Bank's reply12 Jul 2019, 14:22
Official
Dear Carla

Thank you for posting a comment.  
 One of our consultants will be in contact with you as soon as possible.
  
 Regards,
 Complaint Resolution Centre
 ***
CC
CARLA C's update16 Aug 2019, 15:47
Reviewer Update
Dear Standard bank,

Still waiting for you to contact me.

Extremely irritated client!!!!