1 reviews | Active since Jan 2018
Poor customer service
All I want is a letter of some sort confirming I do not have an existing bond with Standard Bank.
The request was logged on the 10.01.18 and the matter was escalated 4 times to the relevant team leader, however I get the impression Standard Bank staff has a “whatever” attitude when it comes to servicing their customers. Standard Bank I need this letter urgently please as the bureau shows I have a home loan with you, which I don’t have. Therefore I cannot applying for anything. Reference: ********** 419
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Complaint Resolution Centre
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Thank you posting your comments.
We are looking into your matter and will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***