KM
Khuthadzo M

1 reviews | Active since Nov 2023

27 Jan 2026, 13:55

Poor customer service

I have been waiting in a response from the back for a month now. I have emailed to address and the only team that responded cannot assist me I have requested call backs and still nothing has been done. For a large company to take over a month to respond to me is wild

0
Replies (1)
Standard Bank
Standard Bank's reply27 Jan 2026, 14:12
Official
Dear Khuthadzo

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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