DS
Dieketseng S
1 reviews | Active since Sept 2022
07 Sept 2022, 16:45
Poor customer service
I am very disappointed with the service I received from Mphahlele Tebogo Segopotso I have a query that has been outstanding for almost two months now with her, I have to beg her to do her job and she claims she has been contacting me whilst she has been silent. Poor customer service.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
07 Sept 2022, 17:44Hi Dieketseng
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply07 Sept 2022, 17:44
Official
Hi Dieketseng
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
DS
Dieketseng S's updateReviewer Update
07 Sept 2022, 17:45Thanks I will wait for communication.
DS
Dieketseng S's update07 Sept 2022, 17:45
Reviewer Update
Thanks I will wait for communication.
Standard Bank's replyOfficial
07 Sept 2022, 18:19Hi Dieketseng
We appreciate you flagging your concerns with us.
Your concerns have been escalated to our management team.
We appreciate your patience and understanding.
Standard Bank Help Centre
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Standard Bank's reply07 Sept 2022, 18:19
Official
Hi Dieketseng
We appreciate you flagging your concerns with us.
Your concerns have been escalated to our management team.
We appreciate your patience and understanding.
Standard Bank Help Centre
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