PT
Phuti T
1 reviews | Active since Sept 2017
15 Mar 2021, 10:49
poor customer service
I have app**** for car finance at with standard bank, got approved which is good but what annoys me is that I have emailed the consultants to help me, none of them rep**** to my email. imagine getting such bad service while trying to move my everything to this bank but I get such treatment. wow.
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Replies (3)
Standard Bank's replyOfficial
16 Mar 2021, 00:52Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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*** (fax)
Standard Bank's reply16 Mar 2021, 00:52
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
PT
Phuti T's updateReviewer Update
18 Mar 2021, 15:32Till today no one has attended to my issues. you guys dont respect us
PT
Phuti T's update18 Mar 2021, 15:32
Reviewer Update
Till today no one has attended to my issues. you guys dont respect us
PT
Phuti T's updateReviewer Update
30 Mar 2021, 14:01what ****es me off is that I have to beg for Alex to call me since last week and he never called me
PT
Phuti T's update30 Mar 2021, 14:01
Reviewer Update
what ****es me off is that I have to beg for Alex to call me since last week and he never called me