Poor customer service

<p>Went into the bank to query money that was transferred out of my account</p> <p>the staff at the bank could not assist me with a credit card account so they</p> <p>transferred me to collections department. I spent 25 minutes on the phone</p> <p>and then I spoke to Tsakane who did not even give me a chance to speak.</p> <p>She was unable to assist me so I asked to speak to her manager who was not</p> <p>Available at the time and no other manager could take my call. I requested</p> <p>That someone call me back and I was promised a call before close of business</p> <p>By the manger Thandi or her manager Ntonbiyethu. I still have not received a</p> <p>call. What terrible customer service. </p> <p> </p>