MM
Masesi M
1 reviews | Active since Jun 2017
26 Aug 2023, 03:33
POOR CUSTOMER SERVICE
Reported transaction and ask help o to get the money back, no communication will be given you have to call and put you on hold for 1 hour until you drop the call then they will send you an email. Reported the matter on 15 sent through what required same day ,but only on the 22 that's when I get an sms that case has been opened and they required information you already sent.
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Replies (1)
Standard Bank's replyOfficial
26 Aug 2023, 08:18Good Day Masesi
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
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We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply26 Aug 2023, 08:18
Official
Good Day Masesi
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***