AvdM
André van der Merwe

1 reviews | Active since Oct 2019

28 Oct 2019, 23:05

Poor customer relations from Standard bank insurance

I logged a claim on the 14 Oct 2019 and was given a reference 19/081270. I am still waiting for an assessor to come and look at my claim. I have contacted them on the 24 Oct to find out what's happening but no joy whatsoever.

0
Replies (1)
Standard Bank
Standard Bank's reply29 Oct 2019, 04:33
Official
Hello 
  
Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards  Complaint Resolution Centre
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